All too often software has bugs which range from annoying to service impacting. Beyond maintenance and patching, it’s critical to have a process in place for reporting and tracking these bugs before they become a debilitating issue. At the same time, certain issues must be escalated to vendors and other parties in order to reach a true resolution and make sure they don’t happen again.
CorSource can take over or augment your ability to report and track bugs, as well as escalate issues to vendors as necessary. Leave facilitating the entire trouble ticket management workflow to us as we provide you with updates as vendors deliver them. You can rest assured that we will take the right action, seeing it through while providing exceptional communication.
Contact CorSource today to learn more about how our services can help your organization
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